Help

To access KIWiVPN’s free vpn and premium service

  1. Download our OpenVPN/Tunnelblick Application and client files for your operating system to the left and the Client files.
  2. For Windows, install the OpenVPN client and move the client files you downloaded from Client.zip to  the config folder of your OpenVPN installation. Ex. C:\Program Files\OpenVPN\config
    For Mac, launch Tunnelblick and click “I have configuration files”. Select OpenVPN configuration files and then Open Private Configurations Folder. Copy the files from the Client.zip file into this folder.
  3. Launch Tunnelblick from your Applications on your Mac or OpenVPN-GUI for Windows.
  4. Windows: On the task bar, right click the icon for OpenVPN and select connect and enter your username and password you received for your KiwiVPN account.
  5. Windows: If you are unable to connect or getting an error or timeout, exit the application and restart.
    If you are getting connection failed messages, delete all existing dialup and VPN connections and reinstall the OpenVPN client.

Common questions

What’s the benefit of using KiwiVPN?

The service is FREE. Other VPN services cost as much as $20 per month for the same services. You are free to use, surf, download, upload or anything.

  • We don’t ask you for any information when you register.
  • We don’t care where you are, what your name is, or what websites you are looking at.
  • We ask for your email address only to help identify your account and send you your login information.
  • We don’t make you download our own bloated client software. A lot of VPN sites will give you their “own” VPN client, which makes you vulnerable to adware, spyware, or even viruses. We don’t care what client you use to connect, what operating system you use, or where you are located. Our only concern is giving you a fast, free, secure connection to the internet.

What is VPN?

VPN is “Virtual Private Networking.” Wikipedia says, “A virtual private network (VPN) is a computer network that uses a public telecommunication infrastructure such as the internet to provide remote offices or individual users with secure access to their organization’s network. It aims to avoid an expensive system of owned or leased lines that can be used by only one organization.” Think of a VPN as a tunnel through the internet. The people on either end of the tunnel share a “key” to unlock the data traveling through the tunnel. To outside observers, the data are unreadable. Strong encryption algorithms ensure data security. A VPN is also a “proxy” to the outside web. The connection between the end user and the KiwiVPN.Com VPN server means that firewalls cannot block access to any website accessed through the VPN.

Why would I want a VPN?

The main scenario in the Western & Eastern world is Wifi use in a coffeeshop or hotel. Users in these settings may not want to expose their bank or email passwords to neighboring users at these locations. A tool known as “Firesheep” allows Firefox users to snoop passwords that are traveling over a nearby Wifi connection. VPN provides a secure way to access the web from public access points. Another scenario is an expatriate traveling to a country with a restrictive internet filter policy. China, for example, recently disabled VoIP traffic within the country. Services like Skype could be restricted. VPN would provide users a way to circumvent this blockade of internet services. Finally, you might want a VPN if you wanted to hide your IP address, like if you wanted to do Google searches without Google recording what you looked at. There are other technologies available such as web proxies and Tor, but VPN combines the benefits of an encrypted connection to the internet with IP address anonymity and a fast amount of bandwidth.

Can I do more than just browse the web?

Anything you can do with a regular connection to the internet, you can do over VPN, with rare exceptions. Our server keeps most ports “open,” so you can use services like FTP, SSH, and email. Skype and Google voice have also worked. Connections to YouTube, Hulu & other local networks have been tested however you will be viewing the sites from the country you are using as the VPN server. This means browsing YouTube from the Europe VPN server will result in you seeing information and content for European users. We have configured the server so that all your internet connections get routed through the VPN. This also means you have to tell your firewall to permit VPN connections.

What is OpenVPN?

OpenVPN is an open-source implementation of VPN. You download a client program from their server, or you can compile your own client from the source code. OpenVPN supports features like Blowfish encryption and TLS authentication, both of which we use on the KiwiVPN site. OpenVPN is easier to set up than IPSec VPN, but offers more security than conventional PPTP VPN.

My ISP blocks your ports. Can I request a new one?

Yes, and for free. We don’t charge our customers whom want their own custom ports.

Can I access any port you currently provide?

Yes. Select the client file you wish to use for the port.

Why does it matter which port I connect with?

It actually doesn’t matter, however speed varies upon ports due to your ISP.

Why do I have to renew my free vpn account every 5 days?

Remember, you are using FREE Service without spending a penny, but we pay high charges to our servers every month, to maintain the balance we are required you to renew your vpn login details every 5 days by doing a simple 2 minutes survey every 5 days. that’s all, if you not interested doing it, you may consider our premium package.

Can I get OpenVPN for Android/iOS/Windows Phone?

You will need to find a OpenVPN Compatible client for your device. If you locate one, you should be able to import the configuration files you downloaded into your client.

What payment gateways do you accept?

We accept instant payments by Paypal and Western Union money transfer.

What kind of encryption protocol are you using?

The initial authentication is done with 1024-bit TLS/SSL certificates. These provide the top level of security available anywhere. Once the authentication is complete, each VPN tunnel is protected by Blowfish encryption algorithms. These are military-grade unbreakable data encryption protocols. This allows regular citizens digital security previously only available to the military, and KiwiVPN provides this for free! Some countries block PPTP as a protocol, whereas the KiwiVPN OpenVPN server uses the same TCP/UDP protocol that every other web service uses–much harder to block. The down side of OpenVPN is that you have to install a client program on your desktop, but once that’s done, there is basically no configuration or settings to modify.

Is this legal?

VPN is not only legal, it’s a huge industry. Networking devices using VPN technology are sold in electronics stores all over the world. KiwiVPN provides VPN for any purpose, to any person in any country. We believe that the internet is a tool facilitating human communication, and we want to provide people with the privacy and security they need to conduct their business online. In many countries, services such as Facebook or Youtube are blocked. We at KiwiVPN think that these internet services should be available for all people to join, and that the government should not control which websites citizens can use and what content they can access. By signing up, you agree to not use our service for illegal matters and users who are found to be abusing our service will be blocked from signing up.

How are you making money?

We at KiwiVPN are a self-funded startup. We are interested in entertaining business proposals for strategic partnerships or joint ventures to expand our services outside of the consumer realm. We think if we provide reliable quality service, we will build a reputation and a strong user base. Monetization will follow later.

What happens if my connection drops or your server restarts?

The system is set up so that all internet connections from your computer are sent to the VPN first, then on to the internet. If the VPN server goes down, you will therefore not be able to browse the internet until it comes up again. The ca/key to KiwiVPN is the client-side routing table. When you connect, the OpenVPN software automatically edits your routing tables to send all traffic through the VPN. When you disconnect, those routing tables go back to their original state. If the server cuts out temporarily, the routing table stays the same, so packets destined for the VPN server will not connect anywhere, and will remain without a “route” to the internet. Using our VPN therefore automatically ensures your internet privacy.

21) Can I connect to KiwiVPN with a router?

There is a project that implements OpenVPN on a router. The project works with several compatible routers. You would have to be comfortable flashing new firmware onto the router, and once you do that, you would have to copy your KiwiVPN VPN certificates for authentication. The benefit is that all of your computers behind the router are automatically protected by VPN all the time. You don’t have to depend on your PC’s routing tables for the VPN protection–the router handles the VPN. More information is available here.

Is there any way to get more speed?

KiwiVPN is a shared use service. Our users share access to servers however, we add servers to accomodate the growth of more users to prevent overselling access. Depending on your local ISP and what server you are connected to, you may have high and low speeds at varying times. You can try to access a different server if you are having speed problems.

In the future, we will be load balancing between all our regions so you will automatically connect to the best server in the region you wish to use which will help off set busy times.